Automated Communication Solutions Ltd. is a fast-growing IT company that enhances customer communications through AI technologies. We're actively expanding and strengthening our team. We’re currently looking for a talented Project Manager to join us and gain unique experience working in a dynamic IT environment.
Responsibilities:
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Work on problem-solving to maintain and increase customer loyalty
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Internal communication with departments to address client requests
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Maintain internal documentation and reports based on client work
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Assign tasks to account managers and assistants and control their execution
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Onboard interns for account manager positions
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Communicate with clients: daily online meetings and chat communication
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Build and maintain client loyalty
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Manage mid-size and large client accounts
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Conduct project analytics
Requirements:
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Experience in managing people/project teams and conducting client meetings
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Language proficiency: Russian – C2, English – C1
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Strong numerical and analytical skills
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Ability to manage multiple clients
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Analytical mindset combined with strong soft skills
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High literacy level
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Ability to prioritize and delegate effectively
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Excellent communication and negotiation skills
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Problem-solving abilities and building long-term relationships
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Responsibility, punctuality, and teamwork skills
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Leadership qualities
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Proficient in using computers, office equipment, and quick to learn new task management systems and messengers
What we offer:
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The opportunity to work in a fast-growing IT company
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Career development to Team Lead level with the ability to manage complex projects and participate in strategic planning
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Official employment
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Comfortable office in the upper part of Almaty near the Terrenkur trail, with flexible working hours (9:00–18:00 / 10:00–19:00)
Ключевые навыки
- Английский язык
- Управление стейкхолдерами
- Управление конфликтами
- Управление коммуникациями
- Project management
- Делегирование
- Английский — C1 — Продвинутый
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Где предстоит работать
Вакансия опубликована 7 апреля 2025 в Алматы