HR Business Partner (HR BP) IT

Our company is a leading SaaS provider that enables businesses of all sizes to deliver exceptional customer experiences. Our innovative platform offers many features and capabilities, including intelligent routing, IVR, call recording, analytics, and more.

About the role:

We are looking for a dynamic and experienced HR Business Partner to join our team. This role is crucial in building strong relationships with stakeholders and senior management, enhancing HR processes, and driving strategic initiatives in IT/tech and commercial domains. The ideal candidate is a proactive problem-solver with a passion for improving HR functions and fostering employee engagement.

Location: Almaty or open to relocation.

Responsibilities:

• Establish and maintain strong relationships with stakeholders and senior managers, including in-person meetings.
• Actively support and improve performance management, onboarding/offboarding, employee growth, and participate in key HR initiatives.
• Managing, organizing, and developing an internship program to attract and nurture emerging talent within a technical department.
• Manage and execute HR projects, including training programs, employee feedback initiatives, and internal event planning to drive engagement and efficiency.
• Develop and implement employee engagement initiatives, fostering a positive and inclusive workplace culture.
• Partner with leadership to develop and execute HR strategies that support business growth, employee retention, and organizational effectiveness.
• Approving budgets for conferences and various training programs, as well as collecting feedback on completed learning initiatives.

Requirements:

• 3+ years of experience as an HR Business Partner or similar role in a fast-paced, international environment, including experience working with development and technical teams.

• Strong communication and stakeholder management skills.

• Experience in HR functions with a focus on process improvement.

• Ability to manage multiple HR initiatives and prioritize in a dynamic setting.

• Strong analytical skills to identify trends and improve HR processes.

• A technical education/background and experience working with data would be a plus; expertise in HR analytics is highly desirable.

• Experience in retention strategies and employee satisfaction.

• Fluent English (C1/C2).

Nice to have:

• Experience in budgeting and financial planning related to HR functions.
• Solid knowledge of HR policies, labor laws, and best practices.

We offer:

• Competitive compensation: Receive a competitive salary (please include in the cover letter).
• Collaborate with a diverse and talented team: Work alongside colleagues from around the world, bringing unique perspectives and cultural insights to your projects.
• Prioritize your well-being: Stay healthy with comprehensive health insurance, including dental coverage.
• Grow your network, earn rewards: Recommend talented friends and get rewarded for successful hires.

If you are ready to take on this challenge and contribute to a dynamic team, we would love to hear from you!