Release Manager (Customer Assurance)

Уровень дохода не указан

Требуемый опыт работы: 3–6 лет

Полная занятость, полный день

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We are currently looking for a Application Release/Change Manager (Customer Assurance)

Why join our team:

  • Work on design, development, and customization of mission-critical solutions to world-leading telecom companies.
  • Implement and support innovative technologies such as 5G, eSIM, Internet access by satellites in low Earth orbit, IoT, etc.
  • Get unlimited opportunities for professional and career development in a global company.

What you’ll do:

  • Manage maintenance patch/release lifecycle:
    o Work with development and QA teams on release planning and scoping;
    o Review release planning and scoping with customer and adjust it as required;
    o Control release plan and scope during release development, testing and acceptance phases;
    o Supervise and secure proper patch level for the environments;
    o Verify patch/release documentation package and its delivery to the customer;
    o Track and set up ad-hoc changes, such as hot fixes and data fixes;
  • Manage maintenance patch/release deployment:
    o Work with IT Deployment, development and QA teams on release deployment plan;
    o Review release planning with customer and adjust it as required;
    o Assure that release deployment plan is complete and all involved teams are informed and prepared;
    o Request maintenance window for the environment and document it as required;
    o Manage deployment plan end-to-end: manage all individuals involved in deployment, handle customer communication, resolve unexpected situations, report on the deployment plan progress and completion;
    o Manage ad-hoc changes to the environments, including hot fixes and data fixes;
  • Manage environments:
    o Administer environments and regulate environment usage between teams;
    o Create and maintain deployment schedule for all environments;
    o Manage 3rd party software products in the scope of the environment;
  • Work as part of telecom transformation programs, providing wide range of services, such as delivery, application support, hosted or remote managed services;
  • Be a single point of contact for the implementation and support teams on release scope and deployment plans;
  • Manage internal and external technical communications and task flows around software delivery process, carry out technical meetings, phone calls, conferences, presentations;
  • Build good relationship with customer and technical team.

What we are looking for:

  • Higher technical education;
  • 3+ years of experience as a developer/lead developer/QA Lead/technical manager;
  • 1+ years technical management experience (preferably in software application support);
  • Knowledge of SW development/implementation methodology (Agile, Waterfall);
  • Experience with CI/CD systems (such as Jenkins);
  • Experience with version control systems (SVN, GIT) is preferable;
  • Ability to multi-task, work under pressure, meet challenging deadlines;
  • Spoken and written English C1 (other languages considered a plus);
  • Excellent communication skills and interpersonal skills;
  • Ability to assume a leadership role; owning the job;
  • Strong troubleshooting and problem-solving skills; quick learner;
  • Consistently sound level of judgment and professional conduct;
  • Willingness and ability to travel.

Would be a plus:

  • Knowledge of OSS/BSS solutions;
  • Enterprise software or telecommunications background;
  • Experience of the project or service management;
  • Knowledge/experience in the following state-of-the-art concepts and technologies: NFV, SDN, Cassandra, Ignite, Kafka, REST API, microservices;
  • Work experience with cloud solutions;
  • Knowledge of Java/J2EE/Spring or MS.NET framework;
  • SQL, PL/SQL, Oracle Database; reading and writing SQL queries;
  • Weblogic application server;
  • Unix knowledge (at least on a beginning user level).

We offer:

  • Competitive salary.
  • Medical insurance.
  • More than 300 hard and soft-skills programs by the corporate career development center.
  • Open environment and encouraging knowledge sharing culture.
  • Opportunity to practice foreign languages daily.
  • Flexible working hours and an opportunity to work remotely.

Навыки

  • Agile, Waterfall
  • Jenkins
  • SVN, GIT
  • Java
  • SQL
  • Английский — C1 — Продвинутый

Вакансия опубликована 29 декабря 2024 в Алматы

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