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Женщина
Астана, не готова к переезду, готова к командировкам
Директор по продажам
Специализации:
- Коммерческий директор (CCO)
Тип занятости: полная занятость
Опыт работы 15 лет 8 месяцев
Март 2022 — по настоящее время
4 года 3 месяца
Астана, www.marriott.com/ru/hotels/tsesi-sheraton-astana-hotel/overview/
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Director of Sales
To lead the sales team in developing and implementing strategies to maximize revenue across all market segments. To be responsible for setting sales goals, building client relationships, and driving business growth through targeted marketing and effective negotiation.
Март 2021 — Март 2022
1 год 1 месяц
Астана, www.marriott.com/ru/hotels/tsesi-sheraton-astana-hotel/overview/
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Event Sales Manager
To oversee the planning and execution of all catering events, ensuring exceptional food and service standards. To collaborate with clients to tailor event menus, manage logistics, and coordinate with various departments to deliver a seamless and memorable experience.
Октябрь 2019 — Март 2021
1 год 6 месяцев
Астана, www.marriott.com/ru/hotels/tsesi-sheraton-astana-hotel/overview/
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Corporate Sales Executive
Responsible for generating revenue by developing and maintaining relationships with corporate clientsб securing business for events, meetings, and accommodations. Identify potential clients, negotiate contracts, and ensure exceptional service to drive repeat business and achieve sales targets
Сентябрь 2018 — Сентябрь 2019
1 год 1 месяц
Hampton by Hilton Astana Triumphal Arch
Астана, www.hilton.com/en/hotels/tsekzhx-hampton-astana-triumphal-arch/
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Sales Agent
• Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
• Identify new markets and business opportunities and increase sales.
Август 2017 — Август 2018
1 год 1 месяц
Astana Marriott Hotel
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Assistant Front Office Manager
- Assist management in training, evaluating, and counseling, disciplining, and motivating and coaching employees
- Manages the situation with the tools at hand so as to provide the highest degree of services in the most efficient manner in accordance with company standards, procedures and policies
Февраль 2017 — Август 2017
7 месяцев
Astana Marriott Hotel
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Night Manager
- Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
- Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests.
Октябрь 2015 — Февраль 2017
1 год 5 месяцев
Hilton Garden Inn
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Night Manager
- Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.
- Maintain a professional and high quality service oriented environment at all times
- Oversee preparation of daily summary reports.
Май 2014 — Октябрь 2015
1 год 6 месяцев
Hilton Garden Inn
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Front Office Supervisor
- Makes sure that that all the departments are working together in a good way and there is a fine communication between them.
- Communicates all the new policies and procedures to all employees, creates and maintains the productive atmosphere with other departments of the hotel
- Handled daily operations of the department through staff
- Directed overall activities of front desk, front services (bell staff, club lounge staff, delighted to serve operators)
- Developed a team focused on highly performance, defined operational expectations and measured - staff performance.
- Conducted periodic inspections by department to ensure staff efficiency and productivity
Апрель 2014 — Май 2014
2 месяца
Hilton Garden Inn
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Pre-Opening Front Office Supervisor
- Assist in preparation of internal documents (procedures, standards, Memos abd etc.)
- train the pre-opening fron office team for upcoming opening of the hotel
Январь 2012 — Сентябрь 2013
1 год 9 месяцев
Renaissance Atyrau Hotel
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Assistant of Room Operations Manager
• Direct overall activities of front desk, front services (bell staff, club lounge staff, delighted to serve operators)
• Handle daily operations of the department through staff
Сентябрь 2011 — Декабрь 2011
4 месяца
Front Office Manager
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Front Office Manager
• Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood
Апрель 2010 — Август 2011
1 год 5 месяцев
Renaissance Atyrau Hotel
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
FO Agent
• Check in/ Check out guests by brand standard procedures
• Answer to calls using proper phone etiquette
• Solve guests’ problems and complains
Навыки
Уровни владения навыками
Обо мне
Dynamic and motivated professional with a proven record of generating and building relationships. Skilled in building cross-functional teams, demonstrating communication skills, and making critical decisions during challenges
Высшее образование
2013
Высшее образование
Atyrau State University named Kh. Dosmukhamedov
World language, Interpreter, bachelor degree
Знание языков
Гражданство, время в пути до работы
Гражданство: Казахстан
Разрешение на работу: Казахстан
Желательное время в пути до работы: Не имеет значения
