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Female, 49 years, born on 10 March 1977
Moscow, metro station Kashirskaya, willing to relocate, not prepared for business trips
Commercial Director
200 000 ₽ in hand
Specializations:
- Sales manager, account manager
Employment type: full time
Work experience 5 years 7 months
October 2009 — July 2011
1 year 10 months
Florista
Head of Direction
Management (35 %) and marketing (15 %)
- Developed category (company) from the very beginning (zero level)
- Manage personnel (4 persons). Organize sale trainings and train new employees
- Reports
- Weekly, quarter, annual, and long-term planning
- Control subordinates’ results by means of their reporting, individual and general meetings
- Market research
- Responsible for website, catalogs, price lists and logo
- Responsible for presentations, develop draft offers, contracts, and all necessary sales instruments
- Create booklets
- Manage organizing automatic database for making commercial offers
- Purchasing management: expand range of goods, search for suppliers, conclude contracts with suppliers
- Organize service support of the company
- Organize and control sales cycle in the company
Sales (40 %):
- Sell natural and artificial plants, and floristic compositions to clients
- Work with regional shopping centers, malls, hotels, offices of big companies. Responsible for achieving sales goals and raising competitive level of the company
- Participation of the company in REX exhibitions and fairs
- Responsible for taking part and winning plants purchasing tenders
Development of client base (10 %)
- Constantly meet with partners to get updated information of the real estate market
- Develop contacts with external partners: architects, general contractors, real estate developers
- Search of new clients, projects, cold calls, work with key (VIP) clients
August 2008 — July 2009
1 year
Terracultur
Senior Sales Manager
- Responsible for meeting sales quotas
- Made commercial offers
- Actively searched for new clients
- Concluded contracts, negotiated with chief and top managers of companies
- Carried out business-trainings in the sales department
November 2005 — August 2008
2 years 10 months
Light Communication
Senior Sales Manager
- Developed sales department from the very beginning (zero level)
- Achieved planned sales goals by the department (4 persons)
- Carried out trainings in department
- Team work
- Reported the monthly work results
- Sales forecasting
- Assessed current situation in the department
- Analysis of sales department activities
- Personnel motivation by means of team coaching
- Achieved leader sales level among departments
About me
Organizing skills: organization of new business direction of from zero level, forming of sales department, planning of sales department activities, market research, SWOT analysis, STEEP factors analysis, working out of motivational programs for sales department, work with key, VIP clients. Computer skills: Russian database system (1С)‚ MS Office‚ Internet, CRM
Business qualities: ability to make decisions and high responsibility, listen to and understand customer’s problems, argumentation, take a strong stand in discussions, conduct negotiations with chief and top managers of companies‚ clearly express my ideas and offers to clients by phone‚ with personal contacts and in written form, easily build contacts with experts in corresponding spheres.
Professional skills: persistence in goal achievement, aiming for results, support team spirit with help of trainings at sales department and individual coach sessions aimed to goal achievement and meeting sale quotas. I am ready for business trips.
Personal qualities: communicate, active life position, like to open new horizons, optimistic, leadership skills, quickly trained.
Higher education
2000
Higher education
Moscow State University of Service
Fabric Manufacture Technology
2000
Higher education
Проектирование и технология изделий сферы быта и услуг, Инженер - технолог трикотажных изделий
Languages
Professional development, courses
2012
Master of Business Administration
International University of Management (LINK)
Tests, examinations
2012
English language
Open University LINK, pre-intermediate
2009
Management and Consultation
High Psychological School , Couching Certificate
2007
Trainers Training
High Psychological School , Certificate
2005
Effective Work with Key Clients
Business School "Expert", Certificate
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Up to one hour