Monitoring of market: -website of competitors; -prices of competitors; -conferences and exhibitions. Marketing of programmes: -preparation of promotional materials with other Managers, including participation in conferences and exhibitions; -work with Language Studies Manager, Business Development Manager & Professional Skills Coordinators in Atyrau and Aktau to target clients for all training services; Programme selling: -selling language studies and professional skills training courses to clients across Kazakhstan; -setting up and attending meeting with current and potential clients in Aktau, Almaty and Atyrau; -preparation of proposals to new potential clients in Almaty, Atyrau, and Aktau with direct involvement of Professional Skills Coordinators; -preparation of professional skills and Lannguage training contracts for signature; -preparation of tenders with General Manager/CEO; -supervision of purchase of training equipment and materials. Programme Scheduling & Monitoring: -scheduling Professional Skills and Language Training to maximize effectiveness, balancing KIT resources and client needs; -monitoring trainer performance and providing regular feedback to trainers. Client Feedback: -regular meetings and correspondence with clients, provision of needs analysis, feedback and post-course follow-up as required; -distribution of course feedback report analysis and surveys to clients. Recruitment of new trainers: -monitoring of websites and newspapers advertising courses/trainers; -discussion of employment contracts with General Manager/CEO and HR manager; -discussion of recruitment/advertising need with General Manager/CEO based on projected work; -interviewing potential new trainers and potential partner companies and making subsequent recommendations for courses and partnerships to General Manager/CEO. Management of Coordinators and Trainers: -direct Management and first point of contact for all Coordinators and trainers with problems. Referral to CEO or HR manager if necessary if contract or grievance related; -management of Professional Skills Coordinators in Almaty, Aktau and Atyrau to ensure that training courses are administered efficiently and effectively and that trainers are given the tools to perform their work effectively; -providing regular coaching and guidance to Coordinators to further improve their work efficiency and skills; -requesting meeting/needs analysis reports from Coordinators and post-course reports from trainers; -maintaining, monitoring and distributing feedback forms to course participants and trainers. -providing feedback to trainers on their performance. Feedback to Management: -providing weekly (standard template) reports to General Manager/CEO of work progress and potential for training courses in Almaty, Aktau, and Atyrau; -notifying General Manager/CEO of ongoing timetable of training and approximate finance requirement for trainer, materials, and equipment/facilities; -notifying General Manager/CEO of potential large new contracts / tenders. Signature: -signature for approval of Professional Skills Coordinators’ holidays with prior approval from/ discussion with CEO; -responsible for supervision of Almaty, Aktau and Atyrau office staff and training centers in the absence of the General Manager/CEO.

-Work with personnel database -Provision of statistical and analytical reports to headquarters and state institutions -Preparation of labor contracts -Preparation of management orders -Recruitment and staffing -Arranging staff development and training

- Organizing incoming and outgoing mail and documentation; - Responding telephone inquiries and registering telephone calls; - Regulating visitor hours; - Arranging meetings; - Translating on the meetings and translation of documents and letters addressed to the General Director; - Assisted the General Director with visa arrangements; - Preparing travel arrangements for the General Director; - Recording and translation of Tender Committee Meetings and tender committee Minutes.

- Organizing incoming and outgoing mail and documentation; - Responding telephone inquiries and registering telephone calls; - Regulating visitor hours; - Arranging meetings with foreign officials;