EXNESS Global Limited

About Exness: 

With over 2,000 employees from 98 nationalities across five continents, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Recognized as a top employer, we are shaping the future of trading. Since 2008, we provide financial services and the best possible trading experience to hundreds of thousands of traders daily and have cemented our position as one of the most established retail brokers in the world.

As we continue to grow, we’re strengthening our customer support and services to ensure we maintain the high standards our clients value. We’re actively looking for passionate and talented Customer Support Executives to join our vibrant team in Malaysia.

Check out our open vacancies and become a part of one of the world's largest retail brokers!

About the Customer Support team:

At Exness, we revolutionize customer support with innovative AI, including an AI-powered assistant, enabling agents to manage chats more smoothly, faster, and smarter. This allows our team to focus on what truly matters—delivering empathetic, human-centered support while ensuring faster, high-quality resolutions.

Our multilingual and diverse team delivers fast, expert, and personalized fintech support to over 800,000 clients globally.

• 957 employees providing seamless customer experiences

• 62 nationalities fostering inclusion and collaboration

• 27 native languages, ensuring clear and human communication

Our benefits:

Continuous growth & development

We fund your professional learning, from career development programs to language courses and online resources.

Work-life balance that works

Recharge with extra leave, company-wide holidays, and policies designed to prioritize your well-being.

Comprehensive health coverage

Premium medical, dental, and optical insurance for you, your spouse, and children, ensuring peace of mind.

Flight & accommodation benefits

Annual support for work-related travel and relocation expenses, making transitions smoother.

Daily transportation allowance

Whether you're commuting daily or relocating to Malaysia, we help cover your transportation costs.

Wellness & fitness perks

Stay energized with gym memberships, sports club reimbursements, and access to mental health support.

Celebrate life’s biggest moments

From weddings to newborns, enjoy exclusive company rewards for your special milestones.

Health & immunization support

We’ve got you covered with vaccination programs to keep you and your family protected.

Education support for your children

Your family’s future matters. We provide financial assistance for school and kindergarten expenses.